INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

The product you receive may not be exactly the same as the one shown in the picture due to various reasons such as lighting conditions, photography angles, and monitor or display differences. It's always a good idea to check the product description and contact us if you have any concerns or questions about the product before making a purchase.

Where can I view my sales receipt?

Email: check the inbox and spam folder of the email address you used to make the purchase

Online account: log in to the website or account where you made the purchase to view your order history and receipts

If you cannot find your receipt, you can try contacting the customer support on our website where you made the purchase for assistance.

How can I return an item?

To return an item, you should follow the return policy of our store. 

Will you restock items indicated as “out of stock?”

Some items may be restocked, while others may not be restocked due to various factors such as popularity, supply, or discontinuation by the manufacturer.

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