UK Delivery:

Offers a free standard delivery service within 2-3 working days via Evri.
Delivery time may be longer during busy times due to Royal Mail strikes.


International Delivery: Not available.


Tracking:

All deliveries are trackable and require a signature.
Customers receive a dispatch email with a tracking link.
Order

Changes/Cancellation:

Cannot change or cancel order after confirmed.
Can return for refund or exchange.
Delivery Address

Change:

Not possible after order confirmation for security reasons.
Delivery Problems:

Track delivery through dispatch email with link.
Call the Support team at support@slaynrise.co.uk for assistance.
Wrong Product Received:

Email support@slaynrise.co.uk with order number and description of wrong item.
Delivery Time:

Usually made within 2 to 3 working days of placing the order.
Faulty/Damaged Items:

Notify within 3 working days of receiving goods.
Contact the Support team at support@slaynrise.co.uk for return options.
Report any cosmetic imperfections within 3 working days of receiving goods.

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